Workshop outcomes

By the end of the session participants will have:

• An understanding of what is feedback and feedback as a two-way process
• Explored the barriers to giving and receiving feedback and the difference between feedback and criticism
• Learnt how to overcome barriers to feedback and ensure that it is grounded
• Adopted the WIN models to create a safe environment in which feedback is delivered and received effectively
• Learnt techniques to make feedback stick and help people understand what to do with it
• Understood how to adapt their feedback approach to team members and culture to achieve the best results
• Gained an insight into the importance of using a feedback leadership style and what this looks like in action.

About the Speaker

Susy Roberts - Executive Coach, OD & Leadership Consultant, Facilitator – Hunter Roberts

Business Experience

Susy is a qualified Executive Coach and Change Management and Organisational Development Consultant experienced in working with international executive and senior leadership teams.

Susy is an expert in growing and improving talent and focusing on improving business performance through developing people at executive, senior and middle manager level.

Susy is an acknowledged industry expert on developing talent and driving business performance through coaching and feedback Her recent speaking engagements include European Mentoring and Coaching Counselling Conference, Leading Hotels of the World Conference and SABA Conference for Financial Services organisations. Susy is a regular contributor to industry publications and press articles.

Her international clients include Accenture, Allen and Overy LLP, Dr Martens, BASF, Fast Retailing, Diageo and Telefonica.